When choosing a web designer / developer, make sure that the contract you sign clearly states that they must release the master administrator username and password to you immediately upon request. These master accounts are notably utilized by CMS software such as WordPress and Drupal. It is normal for a professional developer to not release the “admin” account until the project is completed. This is to protect the developer from having to repair damage that the use of such privileges can create. It is NOT normal for a developer to refuse to give you the admin credentials after project completion. It is unethical and can possibly lead to your site being held for ransom.
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